Privacy Policy
Last updated: March 22, 2026
This Privacy Policy describes how klostervald.org collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. This document outlines what information we gather, how we use it, and the rights you have regarding your personal data.
Information We Collect
We collect information in several ways to provide and improve our services. When you interact with our platform, we gather personal details such as your name, email address, and contact information when you register for our life coaching services or sign up for our pre-retirement preparation programs. We also collect usage data automatically through cookies and tracking technologies, including information about how you navigate our website, which pages you visit, and how long you spend on specific sections. This data helps us understand your preferences and optimize your experience.
Additionally, we may collect information you voluntarily provide when completing assessments related to midlife transitions, second-life stage planning, or daily structure development. Any feedback, testimonials, or communication you send us is also collected and stored to help us improve our coaching services and support offerings.
How We Use Your Information
We use the information we collect to deliver and enhance our life coaching services specifically designed for adults aged 45 and over in Switzerland. Your data enables us to personalize your coaching experience, provide relevant content about pre-retirement mindset preparation, and offer tailored guidance for adapting to age-related lifestyle shifts. We use your information to communicate with you about your coaching progress, send updates about our services, and notify you of changes to this Privacy Policy.
We also use your data for analytical purposes to understand how our platform is being used and to identify areas for improvement. This helps us develop better resources for discovering purpose in the second stage of life and building fulfilling daily structures. We may use aggregated, anonymized data for research and statistical analysis to improve our service offerings.
Data Sharing and Security
We do not sell, rent, or trade your personal information to third parties. We only share your data with trusted service providers who assist us in operating our website and delivering our coaching services, and these providers are bound by strict confidentiality agreements. We implement industry-standard security measures, including encryption and secure servers, to protect your information from unauthorized access, alteration, or disclosure.
However, no security system is completely foolproof. While we strive to protect your personal information, we cannot guarantee absolute security. We recommend that you use strong passwords and keep your account credentials confidential to help protect your privacy.
Your Rights and Choices
You have the right to access, correct, or delete your personal information at any time. You can also request a copy of the data we hold about you in a portable format. If you wish to exercise any of these rights or have concerns about how your information is being used, please contact us using the information provided below. We will respond to your requests within 30 days.
You may also opt out of receiving promotional emails from us by clicking the unsubscribe link in any email we send you. Please note that even if you opt out of marketing communications, we will continue to send you service-related announcements and administrative messages necessary for your account.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and gather information about how our website is used. Cookies are small files stored on your device that help us remember your preferences and improve site functionality. We use both session-based cookies, which expire when you close your browser, and persistent cookies, which remain on your device until deleted or expired.
These technologies help us understand user behavior, personalize content, and measure the effectiveness of our marketing efforts. You can control cookie settings through your browser preferences, though disabling cookies may limit your ability to access certain features of our platform. For more detailed information about our use of cookies, please refer to our separate Cookie Policy.
Children's Privacy
Our services are designed exclusively for adults aged 45 and over. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have inadvertently collected information from a child, we will take steps to delete such information promptly and terminate the child's account if applicable.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date at the top of this document. Your continued use of our services following the posting of changes constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please reach out to us:
Email: [email protected]
Phone: +41 44 568 7291
Address: Bahnhofstrasse 47, Zurich, 8001, Switzerland